Release Date: Aug. 27, 2017

Alert #1: METRO Operations Suspended Until Further Notice

METRO is continuing to monitor the weather and flooding conditions as it pulls all its vehicles, rail and bus, and HOV/HOT lanes - from service. Today's catastrophic weather event has resulted in extremely dangerous and widespread flooding. Conditions have forced the city of Houston and Harris County to shut down all but emergency services.

Riders are asked to monitor current news and weather as well as METRO Twitter and Facebook pages for timely information regarding transit service. METRO also offers real-time information through its service alerts system. Patrons are advised that the Authority operates under the same traffic and weather conditions as the general public so please be patient and know that we will be back on the road as soon as we can safely do so. Please also note the following:

• METRO’s T.R.I.P. app may not be an accurate source of “next bus” arrival during times of schedule fluctuation. 
• You may experience delays when calling METRO Customer Service at 713-635-4000 during this period.
• METRO advises riders to monitor local media, and the National Weather Service for weather updates. 
• Current roadway conditions are available on TranStar’s Real-Time Traffic Map. 
• Sharing resources with METRO to serve the area are: Harris County, City of Houston and Texas Department of Transportation (TxDOT) with websites providing information about safety, weather, traffic and more during emergencies. 

The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, reliable and affordable transportation services about 370,000 times per day. Besides operating more than 1,200 buses on METRO’s transportation network, METRORail's expanded system includes the Red Line (Main Street and Northline), Green Line (East End) and Purple Line (Southeast). METRO’s services also include: STAR Vanpool, METROLift, HOV/HOT lanes, Bike & Ride program, Park & Ride, and road improvement projects. Learn more about METRO services at ridemetro.org where you will also find useful tools like the RideMETRO app where you can plan your trip and even pay your fare from your phone.

Media Hot Line 713.739.4040