#3 Going Mobile: How Q Mobile Ticketing is Changing the Transit Experience

Press Release New Metro Going Places

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Release Date:
Aug. 13, 2016

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The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, reliable and affordable transportation services about 370,000 times per day. Besides operating more than 1,200 buses on a New Bus Network,METRORail's expanded system includes the Red Line (Main Street and Northline), Green Line (East End) and Purple Line (Southeast). METRO’s services also include: STAR VanpoolMETROLiftHOV/HOT lanesBike & Ride program, Park & Ride, and road improvement projects. Learn more about METRO services at ridemetro.org where you will also find information about our T.R.I.P. app, and METRO's Next Bus Arrival texting.  



10-Day Countdown to New Bus Network One Year Anniversary

METRO's Q Mobile Ticketing Another Win for New Bus Network



METRO’s innovative approach did not stop with the New Bus Network, rather it was just the beginning. Next week, the agency will celebrate the one-year anniversary of the system’s overhaul and subsequent improvements like Q Mobile Ticketing.

Since its debut, an estimated 62,000 single-ride tickets and day passes have been purchased using Q Mobile Ticketing.  

"This is another great option for accessing our transit network," said METRO President & CEO Tom Lambert. "If you have a smartphone you can purchase fares virtually anywhere."

METRO riders agree. Click here to see what one rider has to say.

METRO's Q Mobile Ticketing app allows passengers to:

  • Purchase, store, use, and validate full-fare tickets and METRO Day Passes for local bus, METRORail and special event tickets right from their smartphone. 
  • Use multiple tickets for multiple riders from a single smartphone
  • Create an account, store information for future purchases, and manage account information on the go.
  • Plan their commute with the built in Trip Planner tool

Riders purchase fares and pay with either a stored debit/credit card or their PayPal account. Tickets are then sent to users' phones in the form of a secure, animated electronic ticket that can be visually validated by vehicle operators, or scanned by a fare inspector's handheld device. 

Many successes followed last year's launch of METRO’s New Bus Network. On Monday, METRO will unveil the next wave of enhancements to our transit system. Stay tuned!