New Hours for METRO's Customer Care Center Begin Aug. 7

2016 media advisory

Release Date:       Aug. 2, 2016

New Customer Care Center Hours Begin Sunday

Please be advised that effective Sunday, Aug. 7, 2016 operating hours for the Metropolitan Transit Authority of Harris County's (METRO) Customer Care Center and Comments/Complaints Center will change. Revised hours are as follows:

NEW Customer Service (CCC) hours 

Mon-Fri         6 a.m. – 8 p.m.

Sat/Sun         8 a.m. – 8 p.m.


NEW Comments/Complaint Center (CRT) hours

Mon-Fri         6 a.m. – 8 p.m.

Sat/Sun         CLOSED


Riders can also submit comments, suggestions, and even photos at any time directly from their smart phones by using the new RideMETROAppFor more information on upcoming changes please contact METRO Customer Care at 713-635-4000.