New METRO App Better Connects Customers With Services

Press Release New Metro Going Places

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Release Date:
July 19, 2016

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The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, reliable and affordable transportation services about 370,000 times per day. Besides operating more than 1,200 buses on a New Bus Network,METRORail's expanded system includes the Red Line (Main Street and Northline), Green Line (East End) and Purple Line (Southeast). METRO’s services also include: STAR VanpoolMETROLiftHOV/HOT lanesBike & Ride program, Park & Ride, and road improvement projects. Learn more about METRO services at where you will also find information about our T.R.I.P. app, and METRO's Next Bus Arrival texting.  


New RideMETRO App Gets Riders Where They Need To Go

Launcher App

From paying for fares and trip planning, to reaching customer service, the new RideMETRO app gives you quick access to all of METRO's applications in one convenient place.  The app, which is now available, connects riders with eight different functions: Q Mobile Ticketing, Public Comments, MPD Connect, the Trip App, Interactive Service Map,, schedules and METRO service alerts.

"This is one single place where you are guaranteed to get METRO's official supported apps," said METRO Chief Information Officer Denise Wendler.



Inside the RideMETRO app, you will also find the addition of the new Public Comments app. Now riders can contact METRO 24 hours a day and submit comments, suggestions, and even photos direct from their smart phones. 


Eight Apps

RideMETRO's design combines native apps and web applications with the goal of improving ease of use.

"Now even customers who don't have any of our other apps downloaded can go to one place and find everything they need. Plus by incorporating the web applications, they won't have to have a bunch of bookmarks open their web browser. It is all in the app," Wendler added.  


The RideMETRO app can be downloaded from Apple iTunes and the Google Play stores.

METRO's Information Technology department developed the app over a couple months after receiving requests from the public and Board members for streamlined access to the applications.