Unpaid Tolls? METRO Giving Drivers Opportunity to Pay Their Tab

Press Release New Metro Going Places

Media Hot Line 713.739.4040 

Release Date:      March 21, 2016

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The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, reliable and affordable transportation services about 370,000 times per day. Besides operating more than 1,200 buses on a New Bus Network,METRORail's expanded system includes the Red Line (Main Street and Northline), Green Line (East End) and Purple Line (Southeast). METRO’s services also include: STAR VanpoolMETROLiftHOV/HOT lanesBike & Ride program, Park & Ride, and road improvement projects. Learn more about METRO services at ridemetro.org where you will also find information about our T.R.I.P. app, and METRO's Next Bus Arrival texting.  


METRO to Collect Unpaid Tolls: Violators Have 45 Days to Pay


The Metropolitan Transit Authority of Harris County (METRO) will soon be mailing notices to toll violators and giving them an opportunity to bring their accounts into good standing.

Recipients will be given 45 days from the date of the invoice to settle unpaid tolls, plus an $11 administrative fee per violation.

In accordance with Texas Transportation Code 228.055(i), payments not received by the deadline will be referred to a collection firm and incur a collection fee of $14 per violation.

The initiative will only apply to toll lanes operated by METRO. Toll lanes operated by METRO include Interstate 45, US 59, and US 290. It does not apply to toll lanes operated by the Harris County Toll Road Authority (HCTRA.)

Toll road users may inquire about the status of their account by contacting METRO HOT Lanes Customer Support at 713-462-5263. Customer service representatives will be available by telephone Monday through Friday from 7 a.m. to 7 p.m.