The Metropolitan Transit Authority of Harris County (METRO) will soon be mailing notices to toll violators and giving them an opportunity to bring their accounts into good standing.
Recipients will be given 45 days from the date of the invoice to settle unpaid tolls, plus an $11 administrative fee per violation.
In accordance with Texas Transportation Code 228.055(i), payments not received by the deadline will be referred to a collection firm and incur a collection fee of $14 per violation.
The initiative will only apply to toll lanes operated by METRO. Toll lanes operated by METRO include Interstate 45, US 59, and US 290. It does not apply to toll lanes operated by the Harris County Toll Road Authority (HCTRA.)
Toll road users may inquire about the status of their account by contacting METRO HOT Lanes Customer Support at 713-462-5263. Customer service representatives will be available by telephone Monday through Friday from 7 a.m. to 7 p.m.
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