METRO Encourages Everyone to Respect the Ride and Operator

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Release Date:       Dec. 16, 2015

METRO Spells Out Rules of the Road with New "Respect Is Mutual" Campaign

Rise in Assaults Against Operators Prompts New Safety Campaign

METRO, one of the safest transit systems of its size in the United States, is engaging its ridership in a new “Respect Is Mutual” safety campaign that aims to curb the rising number of assaults against bus operators.  


METRO's top priority is the safety of its passengers and employees.  Violence against operators is a crime, a third degree felony, and puts the public in harm's way. 


METRO is encouraging passengers and operators to be courteous and patient when riding public transit and has spelled out expectations for all involved.   Click here to read METRO's Code of Conduct.

WHO:  METRO Chairman Gilbert Garcia, METRO Board members, METRO President & CEO Tom Lambert, MPD Chief Vera Bumpers, Local 260 President Horace J. Marves, Chief Information Officer Denise Wendler


WHAT:  Media availability announcing new "Respect Is Mutual" safety campaign highlighting efforts to reduce violence against bus and rail operators and launch of new "MPD Connect" App allowing passengers to talk live via text chat with MPD


WHEN:  Thursday, Dec. 17 2015, 8:30a.m.


WHERE:  METRO Headquarters Lobby, 1900 Main, Houston, TX. 77002


*Surveillance video documenting specific incidents will be provided to media

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  • New MPD Connect App
  • On board surveillance cameras
  • METRO Police
  • Fare Inspectors
  • Education