METRO Fine-Tunes New Bus Network to Increase Customer Satisfaction

Press Release New Metro Going Places

Media Hot Line 713.739.4040 

Release Date: Nov. 19, 2015

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The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, reliable and affordable transportation services about 370,000 times per day. Besides operating more than 1,200 buses on a New Bus Network, METRORail's expanded system includes the Red Line (Main Street and Northline), Green Line (East End) and Purple Line (Southeast). METRO’s services also include: STAR VanpoolMETROLiftHOV lanesHOT lanesBikes-on-Buses/Trains program, Park & Ride, and road improvement projects. Learn more about METRO services at where you will also find information about our T.R.I.P. app, Next Bus Arrival texting and the new digital, interactive rider tool METRO 360 [take a seat].  


METRO's New Bus Network Gets More Trips

METRO Board members have approved minor modifications to enhance the New Bus Network.  The network launched Aug. 16, 2015.  Since then, METRO's Board, staff and bus operators have welcomed feedback from customers on how to fine-tune the more frequent service.

Beginning January 2016, METRO will add more trips to several local bus routes to address overcrowding.  This includes more early morning and late night trips. METRO will also adjust running times on several routes to improve service reliability.

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The new network has transformed how the Houston region gets around by providing 78 local bus routes, most of which run seven days a week.  Nearly two dozen routes are scheduled every 15 minutes or better.  Passengers have also taken advantage of Next Bus Arrival Texting, which provides bus arrivals in real time or scheduled time.