TDI issues guidance to industry on storm claims

View as webpage

Texas Department of Insurance banner

TDI issues guidance to industry on storm claims

The Texas Department of Insurance (TDI) issued three bulletins with guidance for the insurance industry following winter storm damage across the state.

Bulletin B-0005-21: TDI expects insurers to suspend vacancy provisions for policyholders displaced by the storm and work with those who need more time to pay premiums.

Bulletin B-0006-21: TDI reminds insurers, adjusters, and contractors about provisions in state law on the use of emergency adjusters, conflicts of interest, and other consumer protections.

Bulletin B-0007-21: TDI reminds insurers about restrictions on the use of losses from natural causes in setting premiums and determining whether to renew a policy. TDI also reminds insurers about requirements for restriction and withdrawal plans.