COVID-19 Vaccine Event Management Event Planner Newsletter on March 22, 2022

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COVID-19 Vaccine Event Management

Event Planner Newsletter – March 22nd, 2022

In this newsletter, you will find a link to the SharePoint folder containing Event Planner resources and a reminder on where to get CES provider support, current guidance on booster vaccinations, information on pediatric vaccination appointments, updates to the Texas Public Health Vaccine Scheduler, as well as the request form link and detailed process for requesting an Outbound Call Campaign.

Event Planner Resources

Check out this SharePoint folder to find all webinar recordings, PDF copies of the webinar slides, and documents and forms to have on hand (in hard copy) at your Vaccine Events. The demo for Data Entry users to mark Duplicate Records can also be found in the SharePoint folder. If you are external to DSHS, please email CESHelp@dshs.texas.gov for help viewing webinar recordings.

For any assistance with event creation, please reach out to the Provider Support Line at (833) 832-7068 and press 5.

COVID-19 Self-Test Kits Delivered by USPS

As of 01/17, residential households in the U.S. can order one set of 4 free “at-home” COVID-19 rapid tests from the United States Postal Service (USPS) by visiting COVID Home Tests | USPS and filling out the application there. Here are the following guidelines set forth by the program:

  • Limit of one order per residential address
  • One order includes 4 individual rapid antigen COVID-19 tests
  • Orders will ship for free at no cost to the resident.

Moderna (Spikevax) FDA Approved

As of January 31st, 2022, the Moderna COVID-19 vaccine (approved under the name SPIKEVAX), for ages 18 years old and above, is FULLY APPROVED by the FDA.

Updates to the Texas Public Health Vaccine Scheduler site

Since 12/03/21, several updates were made to the website. Below, are a few key updates of which to be aware as you continue your work with creating and managing events.

CES Release Notes: December 3rd, 2021 

Based on instructions from the CDC, the pre-vaccination checklist for COVID-19 has been modified with updated and additional questions.

CES Release Notes: December 16th, 2021

Event Planners can now manually cancel events. The CES system will mark the appointment slots as canceled. Recipients will receive an email message when an event is canceled using the Event Cancelation button introduced with this release.

CES Release Notes: January 13th, 2022

Event Planners will now receive an email notification when their event has been canceled

CES Release Notes: January 27th, 2022

Call Center Agents can now directly modify the field “Referred to LHE/LHA/BCFS” to ensure that homebound clients are included in the Homebound report.

Outbound Calling Capabilities to Promote your COVID-19 Vaccine Events!

Outbound Call Campaigns leverage Call Center Agents to perform outreach to help remind, schedule, or register certain groups or audiences.

NOTE: When creating a request for an Outbound campaign, please ensure that your name is included in the request and that you inform the assigned Event Planner of the request before submitting it on their behalf.

To request an Outbound Call Campaign to accompany your event:

  • Please complete this brief form in this simple electronic request form at least 3 business days before the event. (Request form link: https://deloittesurvey.deloitte.com/Community/se/3FC11B261910831F)
  • A member of the Call Center team will reach out once you complete your request form!
  • The aim of conducting an Outbound Calling Campaign before your event is to decrease open appointments, reduce unused vaccine doses, and vaccinate more members of the community.

 Thank you again for all that you do!