New! COVID-19 Provider Phone Support
COVID-19 providers, your one-stop shop for COVID-19 vaccine support is here!
Beginning Sept. 13, you may call the COVID-19 Provider Support Help Desk at 833-832-7068, Monday through Friday, 8 a.m. to 5 p.m. CT. Providers can call with questions regarding COVID-19 Vaccine Provider Program enrollment, vaccine ordering & shipment, ImmTrac2 reporting, COVID-19 vaccine safety and medical information, and more!
COVID-19 Vaccine Recommendations: Additional vs Booster Doses
There are two distinct uses for an additional dose of COVID-19 vaccine.
Additional dose after an initial primary vaccine series: administration of an additional vaccine dose when the initial immune response following a primary vaccine series is likely to be insufficient.
Booster dose: a dose of vaccine administered when the initial sufficient immune response to a primary vaccine series is likely to have waned over time.
Currently a booster is not recommended for anyone in the US.
An additional dose is authorized by the FDA and recommended by the CDC.
Source: Framework for Booster Doses of COVID-19 Vaccines
Small Dose COVID-19 Vaccine Orders Update
As of Thursday, Sept. 9 at 5 p.m. Central Time, orders placed for less than a minimum pack size (small dose orders) of both Moderna and Pfizer COVID-19 vaccine will only be available to order in the following quantities: Moderna 0-70 doses (14-dose vials), Pfizer 0-450 doses (6-dose vials). Moderna 10-dose vials are only available to order by the full pack size of 100 doses while supplies last.
Keep in mind that Moderna COVID-19 vaccine must be ordered in multiples of 14 doses and Pfizer COVID-19 vaccine must be ordered in multiples of 6 doses.
Any orders of Moderna COVID-19 vaccine larger than 70 doses and fewer than 140 doses will be rounded to the nearest pack size; any orders of Pfizer COVID-19 vaccine larger than 450 doses and fewer than 1170 doses will be upgraded to a full pack of 1170 doses.
Also note, due to the increase demand, if you order “Small Dose Orders” (as identified above) we cannot guarantee delivery within a 7-10 business day window. Your order may be delayed.
Expert Tip: DSHS’s County Trends Dashboard
Keep up to date on COVID-19 trends in your county. DSHS’s County Trends dashboard provides the latest data on new confirmed cases, new probable cases, and new fatalities in Texas. Select your county from the map on the County Trends dashboard to view county-specific data.
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