New job opening @ ERS: Business Integration Specialist

Monthly Salary:

$4,100.00-$4,800.00

Job Posting Number:

1051

Salary Group:

B18-B19

Opening Date:

9/12/16

Class Number:

1571-1572

Closing Date:

Open Until Filled

Position Number:

4009

Number of Openings:

1

 

How to apply:

Visit the ERS Career Page for more details.

http://www.ers.state.tx.us/About_ERS/Careers_at_ERS/

 

 

Essential Functions:

  • Serves as Customer Benefits business integration liaison to Information Systems:
  • Serves as the division’s technical lead on system changes and project implementation.
  • Reviews and edits requests from users for proposed system changes and additions.
  • Evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, and determines user requests from the information presented.
  • Identifies and approves system requirements necessary for project implementation.
  • Updates set up tables in the PeopleSoft system.
  • Works with IS Staff in designing and implementing methods to meet the needs of the agency and in prioritizing work orders.
  • Initiates projects, obtains authorization and commitment, and demonstrates business needs and project feasibility.
  • Identifies and resolves issues and risks associated with approved projects; identifies potential project risks and difficulties, and designs strategies to mitigate or avoid them.
  • Composes system enhancement requests.
  • Monitors and manages project quality to ensure project deliverables are acceptable.
  • Reviews and assists in the development of test plans and coordinates testing efforts with QC and end users.
  • Provides guidance to end users on devising effective and efficient approaches to achieve objectives.
  • Analyzes and tests new or existing procedures for process efficiency and effectiveness.
  • Reviews business processes and practices and makes recommendations to streamline functions, reduce customer elapsed wait time, and improve the overall customer service experience.
  • Communicates project information and system changes to management and impacted areas.
  • Identifies appropriate communication that needs to be relayed to agencies, members, and retirees regarding system changes or enhancements and coordinates that communication with the Customer Benefits Communication Coordinator.
  • Researches and analyzes member and/or system issues
  • Communicates and explains laws, rules, and procedures governing member and retiree benefits, verbal or written, with agencies, members and retirees.
  • Assists with gathering and organizing data, and drafting or editing division materials such as forms, manuals, letters, charts, policies, and procedures.

Required Minimum Qualifications: Your application for employment must reflect how you meet each of the following minimum qualifications:

    1. Graduation from an accredited four-year college or university with major coursework in business management, business integration, project management, or related field. Each year of related experience over the required may be substituted for one (1) year (30 semester hours) of required college credit.
    2. Three (3) years of experience analyzing business requirements and transforming user requirements into functional requirement specifications.
    3. Experience in systems analysis.
    4. Three (3) years of experience gathering and documenting system process or procedures, as well as investigating system issues.

 

Preferred Qualifications: Your application for employment should reflect how you meet the following preferred qualifications:

 

None

 

Other Information: Work is performed in an office environment. ERS will conduct either a TXDPS or FBI criminal history check on all new hires. For more information about this policy inquires can be made to employment@ers.state.tx.us

 

Military Occupational Specialty Codes:

Veterans, Reservists or Guardsmen with a Military Occupational Specialty (MOS) codes of OS (Operations Specialist), 641X (LDO-Administration), 205 (Operations Specialist), 60C0 (Program Director), 86M0 (Operations Management), 16 (Operations) or related military job fields pertaining to this posting’s experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply. Please contact Human Resources at Employment@ers.state.tx.us with questions or for additional information.

 

Additional Military Crosswalk information specific to this posting can be accessed at the State Auditor’s office link below.  Compare the Class Number in the ERS job posting to the Class Code on the State Auditor’s Office listing of job descriptions.  The Military Crosswalk appears under Occupational Category for each job description. http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx

 

How to Apply: Submit a State of Texas Application for Employment with an ERS Qualifications Form & other required materials, if any, to the ERS, Human Resources Office by 5 p.m. CST on the closing date. Resumes will be accepted only as supplements to an application. Please contact a Human Resources representative if you need assistance or require accommodation during the application process.

 

Email:       Employment@ers.state.tx.us                 Web: www.ers.state.tx.us

Fax:           (512) 867-3161                                      Relay Texas TDD: (800) 735-2989