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Dear Registration and Title System (RTS) user:
TxDMV implemented new RTS password requirements in order to make the system more secure. The new rules went into effect on February 28, 2015.
Please utilize P@ssw0rd (with a Zero) to reset passwords or establish new RTS accounts.
Current Password Rules
Must be at least eight (8) characters long
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Must have at least one UPPER CASE letter: examples: ABCDE
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Must have at least one LOWER CASE letter: examples: abcde
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Must have at least one NUMBER: examples:12345
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Must have at least one SPECIAL CHARACTER: examples: !@#$%^&*():;<>?[]{}
If you develop questions please call TxDMV Service Desk at 1-877-933-2020 from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. If you cannot connect with the RTS Service Desk by phone, please send an email to: ServiceDesk@TxDMV.gov
Best regards,
TxDMV Service Desk
3810 Jackson Ave Austin, TX 78731
(512) 465-4010 (877) 933-2020
ServiceDesk@TxDMV.gov
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