Initial Notification: Cognos Intermittent Performance Issues (03/06/2024 @ 10:30 AM)

Good morning,

Cognos is experiencing intermittent performance issues.  Support Staff are aware and
working to resolve the issue. Please do not run the following reports until the intermittent
performance issues have been resolved.

The following reports are currently unavailable:

     1. Title in Process with Hard Stops
     2. Hot Check Status Report
     3. Week/Month to date Fees Report

An update will be provided when the reports become available.

We apologize for the inconvenience and any impact on you and your customers,

Thank you,

 

Texas Department of Motor Vehicles
IT Services Division