Initial Notification: webDEALER Login Issues (01/02/2024@ 9:00 AM)

Good morning,

The Texas Department of Motor Vehicles (TxDMV) is aware that some webDEALER users are
experiencing issues logging into the webDEALER system. Support staff are working to resolve
the issue.

As a reminder, if you are unable to print buyer's tags, you should use your pre-printed Internet Down tags.
Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet
Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. 
Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you
need them. Internet Down tags are valid for one year from the date they are printed.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Services Division