Initial Notification: webDEALER Payment Complete Screen (08/28/2023 @ 5:55 PM)

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Good afternoon,

The Texas Department of Motor Vehicles (TxDMV) is aware of a display issue in webDEALER
on the Payments Completed page. When transactions are approved only one payment is
created as it should; however, the Payments Completed page shows the same payment for
each transaction that was part of the payment group. For example, if there was a payment
group for 10 title transactions, the Payments Completed page reflects the same payment
10 times. 

Counties can continue to process payments in webDEALER and this display issue should not
impact end of day balancing. 

We will provide an update once this issue has been resolved.

We apologize for the inconvenience or any impact on you and your customers.

Thank you,

Texas Department of Motor Vehicles
IT Services Division