Initial Notification: RTS Issue when Processing Dealer Transactions (06/07/22 10:45 AM)

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Good morning,

An issue has been reported where counties cannot process certain dealer transactions in RTS where the dealer is in their county but the buyer is not. Support staff are working to identify and resolve the issue.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department