Informational: webDEALER/webSALVAGE (3/5/2021 @ 6:00 PM)

Some records that were submitted on Thursday, March 4th have the Previous Owner Name as “STEPHEN BANDA AUTOMALL'.  These can be viewed under Documents on the title preview 

There are two ways to correct this.

1. Web Dealer Titles that have not been approved need to:

A County user needs to return the transaction to the Dealer.

Have the Dealer edit the “Evidence of Ownership and Supporting Documents” in the Title Preview for the Title application.

• Remove the document(s) from the “Evidence of Ownership and Supporting Documents” page.
• Re save the Evidence of Ownership and re-upload the Documents.  Return to the Title Preview.
• Calculate fees and resubmit the Title application to County to review.

2. Web Dealer Title transactions that have been approved and should be in the void window.

A County user needs to void the approved Web Dealer Title Transaction in Web Dealer or RTS-POS.

• When voiding the approved transaction return it to the Dealer.

Have the Dealer edit the “Evidence of Ownership and Supporting Documents” in the Title Preview for the Title application.

• Remove the document(s) from the “Evidence of Ownership and Supporting Documents” page.
• Re save the Evidence of Ownership and re-upload the Documents.  Return to the Title Preview.
• Calculate fees and resubmit the Title application to County to review.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles IT Division