Information and Reminders on County Training Program

Texas Department of Motor Vehicles

Please review and distribute as appropriate.

As you are aware, Senate Bill 604, enacted by the 86th Legislature, added Transportation Code, Section 520.023.  The legislation required the department to implement a training program on the department’s automated registration and titling system and identification of fraudulent activity related to vehicle registration and titling.  This program went into effect on December 16, 2019, with the implementation of Registration and Title System (RTS) Release 9.5.

As of April 21, a total of 76,044 modules have been completed in the eLearning Center and reported through RTS to the department; however, there are 112,324 modules which remain to be completed and reported by August 31, 2020.  We are approximately half way through the period allowed for existing users to complete the modules associated with their existing permissions; however, we have only verified approximately 40% of the necessary modules.

The current circumstances surrounding the COVID-19 pandemic has required ongoing adjustments to the day-to-day operations of many of your offices.  The department is taking advantage of this current situation by having staff complete all required eLearning Center modules.  The department would like to encourage you to take advantage of this time to do the same.  eLearning Center modules can be completed from any computer with an internet connection and do not have to be completed on an RTS workstation.  If you have staff with the ability to work on a computer from home, eLearning Center modules are available to them.  While the modules must be reported through RTS, this can be done by any employee with the “Security” security permission if they have access to an RTS workstation or submitted once they return to your office.

The department encourages you to run the Expiration Report located in the Cognos eLearning Reports folder, as this report will identify specific employees and the specific eLearning modules that have not yet been reported to the department.  For guidance on generating the report, please review the RTS 9.5 Release Notes.

Additionally, the department is receiving a high volume of eLearning Center related questions, and we would like to remind you about the eLearning Center Job Aid.  This job aid contains many of the answers to the questions we are receiving.  All county training program related materials, including the RTS 9.5 Release Notes and eLearning Center Job Aid, are located on the TAC Hub under the “County Training” tab or

Thank you,

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.