Initial Notification: webDEALER Unavailable (1/13/2020 @ 8:30AM)

Good morning,

The webDEALER system is currently unavailable. Support staff are working to identify and resolve the issue. An update will be sent by 10:00 AM this morning 1/13/2020.

The statewide ticket for this issue is: 233059

As a reminder, if you are unable to print buyer's tags, you should use your pre-printed Internet Down tags.  Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Internet Down tags are valid for one year from the date they are printed.

 

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

TxDMV Customer Service

Department of Motor Vehicles