Initial Notification: Scheduled Maintenance (08/07/2019 @ 5:00 AM CST)

Good afternoon,

On Wednesday, 08/07/2019, Texas Department of Motor Vehicles resources (TxDMV) will be performing system maintenance that will require an outage for the systems listed below. The duration of the maintenance is scheduled for up to two hours beginning at 5:00 AM CST and lasting until 7:00 AM CST.

Systems Impacted: All systems below will be unable to perform auto verification of vehicle insurance for online registrations and renewals during the scheduled time frame below:

Wednesday 08/07/2019 from 5:00 AM CST to 7:00 AM CST:

  • IVTRS
  • RTS POS
  • WebSub

Note: A reply to all will be sent when the maintenance is complete. Please contact the TxDMV Customer Service department if you experience system issues after the end of the maintenance.

If you would like to speak with a TxDMV Customer Service Representative, you may contact us at 512-465-4010 or 877-933-2020, option 1.  TxDMV customer service support is available from 8:00 AM to 5:00 PM CST, Monday through Friday.

Thank you,

Texas Department of Motor Vehicles
IT Services Division