Resolved: Network Issue (03/12/2019 @ 11:10 AM)

Texas Department of Motor Vehicles


Good Morning,

An issue with the state network existed between 10:36 a.m. and 10:51 a.m. this morning (03/12/2019) and may have caused some workstations to experience intermittent connectivity to the RTS system.  The issue was resolved at 10:51 am. this morning (03/12/2019). If you encounter new issues, please contact a Customer Service representative.


If you would like to speak to a Customer Service representative, please call us at 512-465-3351. Customer Service is available from 8:00 AM to 5:00 PM Central Time, Monday through Friday. 


We apologize for the inconvenience and any impact on you or your customers.


Thank you,


TxDMV Customer Service

Department of Motor Vehicles

(512) 465-3351