Completed: webDEALER/eTAG: Scheduled Maintenance (02/17/2019 @ 04:35 AM Central Time)

Good Morning,

The scheduled maintenance was completed as of 04:10 AM Central Time this morning, 02/17/2019.  If you experience new issues, please contact Customer Service.


Please remember that after using an Internet Down tag, you must enter the information for that tag into eTAG as soon as the system is accessible. Doing this will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.


If you would like to speak to a Customer Service Representative, please call us at 512-465-3351. Customer Service is available from 8:00 AM to 5:00 PM Central Time, Monday through Friday.


We apologize for the inconvenience and any impact on you or your customers.


Thank you,

TxDMV Customer Service

Department of Motor Vehicles

(512) 465-3351