Initial Notification: Cognos Reports Access Issue (01/28/2019 @ 08:35 AM Central Time)

Good morning,


An issue has been identified with the Cognos System which may cause some users to be unable to access reports. IT Support is working to resolve the issue.

A notification will be sent once the reports are available. 

If you would like to speak to a Customer Service representative, please call us at 512-465-3351. Customer Service is available from 8:00 AM to 5:00 PM Central Time, Monday through Friday.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles 
Customer Service 
(512) 465-3351