Resolved: RTS issue (1/14/2019 @ 3:50 PM)

Texas Department of Motor Vehicles


Good afternoon,

The issue with the RTS system has been resolved.  You may need to restart your RTS session. Please check your set aside transactions and your Transaction Reconciliation Report. If you encounter new issues please contact a customer service representative.


If you would like to speak to a customer service representative, please call us at 512-465-3351. Customer service is available from 8:00 AM to 5:00 PM CDT, Monday through Friday. 


We apologize for the inconvenience and any impact on you or your customers.


Thank you,


TxDMV Customer Service

Department of Motor Vehicles

(512) 465-3351