Resolved: Notification Issue: Network (10/25/2018 @ 11:20 AM Central Time)

Good morning,

The issue that caused a brief DIR network outage has been resolved.  If you experience new issues with this system, please contact the Service Desk.

The statewide ticket for this issue is: 201806.

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to: 

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020