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Good afternoon,
In order to resolve the performance issue, the RTS system will be rebooted after hours today (10/18/2018). If you experience issues with the RTS system tomorrow (10/19/2018) please contact the Service Desk.
If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 a.m. to 5:30 p.m. Central Time, Monday through Friday. You may also send email to ServiceDesk@TxDMV.gov.
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov
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