Resolved: DIR Network Issue (10/08/2018 @ 03:49 PM Central Time)

Good afternoon,

The issue that caused the DIR Network issue was resolved at 03:45 PM (10/08/2018) Central Time.  If you experience new issues with this system, please contact the Service Desk.

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to:

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

TxDMV Service Desk Department of Motor Vehicles
IT Services Division
3800 Jackson Ave Austin, TX 78731
(512) 465-4010
(877) 933-2020