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Please review and distribute as appropriate.
American Association of Motor Vehicle Administrators’ Fraud Detection Training Modules
The Texas Department of Motor Vehicles (TxDMV) would like to introduce a new eLearning training series created by the American Association of Motor Vehicle Administrators (AAMVA) on fraud detection.
AAMVA’s Fraud Detection & Remediation (FDR) program is the industry’s premier fraud training used by DMV’s, law enforcement, federal agencies, and corporations worldwide. AAMVA’s training modules and supplements develop skills in the authentication of documents in more than 12 categories, including:
• Birth Certificates
• Social Security Cards
• Military IDs and more
FDR is the most comprehensive anti-fraud toolbox available. The modularized eLearning suite provides invaluable training to anyone handling secure documents or sensitive transactions. Although this training is not mandatory, the TxDMV recognizes the importance of making this training available. Today’s technology-rich environment opens the door for fraudsters to expand their sphere of influence and corrupt the seemingly incorruptible. By arming your staff with knowledge to combat the ever-changing methods of corruption, your county will be playing a vital role in the reduction of fraud and the protection of our citizens.
This training will be available on August 29 on the TxDMV training portal located at https://learningtxdmv.articulate-online.com/Login.aspx. The training is modularized, and with the aid of the AAMVA Fraud Detection and Remediation training implementation plan, your county will be well on its way to protecting itself and from fraud.
Sample Training Modules Include:
FDR Level 1 – Core
• Intro to Fraud
• Security Features
• Counterfeits and Alterations
• People and Actions
• FDR Tools
FDR Level 1 - Driver
• Birth Certificates
• DLs and IDs
• Travel Documents
• Social Security Cards
• Immigration Documents
• Military IDs
• High Quality Counterfeits 1
FDR Level 1 – Vehicle
• Vehicle Documents
• NMVTIS Investigation Tools
Additional training is also available that is geared toward managers and administrators. Please review the AAMVA’s FDR implementation guide to assist your county in determining which training modules should be completed by your staff. The implementation guide can be found on the tax assessor-collector information hub at http://www.TxDMV.gov/tax-assessor-collectors. Please email TxDMV-Learning@TxDMV.gov for questions related to the AAMVA Fraud training modules.
The Texas Department of Motor Vehicles would like to Thank You for joining us in our efforts to reduce fraud and improve the services we provide to the Texas motoring public.
Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles
If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.
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