Initial Notification: Unscheduled Maintenance: webSUB and webDEALER/eTAG (06/13/2018 @ 8:00 PM Central Time)

Good afternoon,

On Wednesday, June 13, 2018, the Texas Department of Motor Vehicles (TxDMV) will be performing maintenance that will impact the webSUB and webDEALER/eTAG systems. The duration of the maintenance is scheduled for up to 30 minutes beginning at 08:00 PM Central Time (06/13/2018) and lasting until 08:30 PM Central Time. The webSUB and webDEALER/eTAG systems will be unavailable for the duration of the maintenance. If you experience any issues after the maintenance window, please contact the Service Desk.


Note: A reply to all will be sent when the maintenance is complete. Please contact the Service Desk if you experience system issues after the end of the maintenance.

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday. You may also send email to:

Best regards,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020