Initial Notification: IVTRS and Temp Permits are unavailable (11/6/2017 @ 9:50 AM CST)

Good morning,

 

The Texas.gov team has informed TxDMV that IVTRS and Temp Permits are currently experiencing an outage. Support staff are working to identify and resolve the issue.  An update will sent by 12:00 PM CST his afternoon (11/06/2017) or as more information becomes available.

 

The statewide ticket for this issue is: 152359 

If you would like to speak to a Service Desk Representative, please call us at 1-877-933-2020. The Service Desk is available from 7:00 a.m. to 5:30 PM CST, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

Best regards,

   

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov