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Good Morning eTAG User,
We have received calls from some eTAG users who have questions about a message the system is displaying. The message states the user’s eTAG password is expiring and must be changed. As a security precaution, passwords must be reset every 97 days.
To update your password, click on the “Forgot / Reset Password” link on the login page and follow the directions.
For your convenience, changing your password for any one of the systems listed below will automatically update your password for the other systems you use (as long as you used the same email address for each system).
- eTAG
- webDEALER
- eLICENSING
- webSALVAGE
Please note, there are specific character and letter requirements for setting your password. We have attached information on the password requirements, along with an example, for your reference.
If you have any questions about resetting your password, please contact the Service Desk.
Best regards,
TxDMV Service Desk
Texas Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov
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