IRP Transmittal Report Issue (10/26/2017 @ 8:33 AM CST)

Good morning,


Due to issues with the IRP batch process last night your IRP Transmittal reports will be incomplete. Support staff are working towards a resolution. An update will be sent by end of business today, (10/26/2017). 


The statewide ticket for this issue is: 150375


If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020.  The Service Desk is available from 7:00 AM to 5:30 PM CST, Monday through Friday.  You may also send email to: 



We apologize for the inconvenience and any impact on you or your customers.


Best regards,


TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020