Resolved: Cognos Report Issue (10/04/2017 @ 8:35 AM CDT)

Good morning,


All NMVTIS data is available this morning (10/04/2017).  Please rerun the NMVTIS Inquiry Report in Cognos to capture all errors that were missing from yesterday's report. 


The statewide ticket for this issue is: 147257


If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to:


We apologize for the inconvenience and any impact on you or your customers.


Best regards,


TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020