Resolved: Cognos Report Issue (10/04/2017 @ 8:35 AM CDT)
Texas Department of Motor Vehicles sent this bulletin at 10/04/2017 08:33 AM CDT
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Good morning,
All NMVTIS data is available this morning (10/04/2017). Please rerun the NMVTIS Inquiry Report in Cognos to capture all errors that were missing from yesterday's report.
The statewide ticket for this issue is: 147257
If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
We apologize for the inconvenience and any impact on you or your customers.
Best regards,
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
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