Update: Cognos Report Issue (10/03/2017 @ 10:35 AM CDT)

Good morning,


The issue affecting Cognos reports has been resolved. However, today’s (10/03/2017) NMVTIS report will not be available until tomorrow due to TxDMV not receiving the data file from AAMVA.  


The statewide ticket for this issue is: 147257


If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020.  The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov


We apologize for the inconvenience and any impact on you or your customers.


Best regards,


TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020