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Please review and distribute as appropriate.
The Texas Department of Motor Vehicles (TxDMV) is accepting applications for the inaugural Performance Quality Recognition Program (PQRP). One month remains before the October 31 submission deadline. The PQRP application, Form 2017-001, can be found on page 40 of the program guide located at www.txdmv.gov/county-recognition.
The TxDMV understands the importance of the services you provide as well as the impact you have on the overall satisfaction of Texas motorists, and we want you to be recognized for your achievements in providing quality registration and titling services to the motoring public. The TxDMV board adopted the Performance Quality Recognition Program Working Group recommendation to focus on achievements in: business process, fraud prevention, customer service, and training. Achievement in these pillars of your registration and titling work certainly merit recognition, and I invite each of you to be one of the first to apply. Those who are recognized this year will set the standard for future applicants!
We are glad to assist you in this inaugural process and encourage you to contact your TxDMV regional manager if you have any questions or need assistance with obtaining data.
Please send mailed applications to:
Texas Department of Motor Vehicles
Vehicle Titles and Registration Division
Attn: County Recognition Program
4000 Jackson Avenue
Austin, Texas 78731
Please send emailed applications to:
County-Recognition@txdmv.gov
Thank you for being “Driven to Serve!”
Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles
If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center.
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