Initial Notification: TxDMV call centers unavailable (09/18/2017 @ 8:55 AM CDT)

Good morning,


All Texas Department of Motor Vehicles call centers are currently unavailable. Support staff are working with telecommunication vendors to identify and resolve the issue.  An update will be sent by 10 a.m. (09/18/2017) or as more information becomes available.  The IT Service Desk is available by email at


We apologize for the inconvenience and any impact on you or your customers.


Best regards,


TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020