INITIAL NOTIFICATION: RTS POS Batch Report Issue 9/7/2017 @ 9:20 AM CDT

Good morning,


An issue has been identified where automatically generated POS batch reports are not available for reprint this morning for some counties.  If you are experiencing this issue, please run the reports manually through RTS. Once the reports are manually run they will be available immediately for viewing.


The statewide ticket for this issue is: 143722


If you have questions, need additional information or assistance please contact the Service Desk.


If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to:


We apologize for the inconvenience and any impact on you or your customers.


Best regards,


TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020