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Good afternoon,
Some users reported issues with performance or logging into the RTS system around noon today. System performance has returned to normal. Support staff are working to identify the the cause. If you continue to experience this issue please reboot your workstation(s). If the issue persists please contact the service desk.
The statewide ticket for this issue is: 143412
If you would like to speak to a Service Desk Representative,
please call us at 512-465-4010 or toll free at 1-877-933-2020.
The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time),
Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
We apologize for the inconvenience and any impact on you or your
customers.
Best regards,
TxDMV
Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov
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