Initial Notification: RTS log in issue reported (09/05/2017 @ 9:00 AM CDT)

Texas DMV

Good morning,

A limited number of users reported an issue logging into the RTS system this morning. If you experience this issue please reboot your workstation(s). If the issue persists please contact the service desk.

The statewide ticket for this issue is: 143285

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

We apologize for the inconvenience and any impact on you or your customers.

Best regards,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov