Update: 100 Year Plate unavailable in IVTRS (09/01/2017 @ 6:30 AM CDT)

Good morning,

 

An issue has been identified with ordering the 100 Year Plate via the IVTRS system.  Due to this issue the option to purchase the 100 Year plate has been temporarily removed from IVTRS.  The new plate is still available for purchase from the RTS Point of Sale (POS) system.  Customers may visit their local county office to acquire the plate.  Support staff are working to identify and resolve the issue.  An update will sent when the 100 Year plate is available for purchase from the IVTRS system. 

 

If you have questions, need additional information or assistance please contact the Service Desk.

 

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

  

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov