UPDATE: RTS Release 8.10 Deployment

Good afternoon,


On September 2, 2017, the Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance that will require a system outage. The duration of the maintenance is scheduled for up to 16 hours, beginning Saturday (09/02/2017) at 8:00 PM CDT and lasting until Sunday (09/03/2017) 11:00 AM CDT. 


Systems Impacted: All systems below will be unavailable and unable to access vehicle information during the scheduled time frames below.


Saturday (09/02/2017) from 8:00 PM CDT – Sunday (09/03/2017) 11:00 AM CDT:


  • webSUB
  • MyPlates
  • Temp Permits
  • eTAG


Sunday (09/03/2017) from 5:00 AM CDT – 11:00 AM CDT: 


  • DPS (Law Enforcement) TLETS
  • MVInet   


Note: A reply to all will be sent when the maintenance is complete.  Please contact the Service Desk if you experience system issues after the end of the maintenance.


If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020.  The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday.  You may also send email to: ServiceDesk@TxDMV.gov


Best regards,


TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020