RESOLVED: Cognos reports delayed (08/18/2017 @ 12:15 PM CDT)

Texas Department of Motor Vehicles


Good afternoon,

All COGNOS reports were available for viewing as of 11:40 PM CDT this afternoon (08/18/2017).  If you experience new issues with COGNOS, please contact the Service Desk.

The statewide ticket for this issue is 140650

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020.  The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday.  You may also send email to:


Best regards,


TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020