UPDATE: Cognos Issues (08/14/2017 @ 2:50 PM CDT)
Texas Department of Motor Vehicles sent this bulletin at 08/14/2017 02:49 PM CDT
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Good afternoon,
Issues with the Funds Remittance and Inventory Transaction reports are not resolved. Support staff are continuing to work towards identifying and resolving the issues. All other Cognos reports are available at this time. An update will be sent by tomorrow (08/15/2017) by 1:00 PM CDT or as more information becomes available.
Statewide ticket: 139012
If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
Best regards,
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
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