UPDATE: Week/Month to Date reports (08/10/2017 @ 9:00 AM CDT)
Texas Department of Motor Vehicles sent this bulletin at 08/10/2017 08:56 AM CDT
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Good morning,
The Week/Month to Date Fees report is missing data from Friday (8/04/2017) which will cause the Funds Remittance report not to balance. Support staff are continuing to work towards identifying and resolving the issue. All other Cognos reports are available at this time. An update will be sent by 3:00 PM CDT or as more information becomes available.
Statewide ticket: 138641
If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
Best regards,
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
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