Initial Notification: RTS performance issue reported (07/31/2017 @ 3:50 PM)
Texas Department of Motor Vehicles sent this bulletin at 07/31/2017 03:48 PM CDT
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Good afternoon,
An RTS performance issue has been reported. Support staff are working to identify and resolve the issue. An additional notification will be sent by 4:30 p.m. CDT today (7/31/2017) or as more information becomes available.
Statewide Ticket #: 135858
If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
We apologize for the inconvenience and any impact on you or your customers.
Best regards,
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
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