Initial Notification eTAG/webDEALER Scheduled Maintenance Notification (07/28/2017 @ 6:40 PM)

Texas DMV

Good evening,

On Sunday, July 30, 2017, the Texas Department of Motor Vehicles (TxDMV) will be performing system maintenance that will require a system outage.  The duration of the maintenance is scheduled for up to 5 hours beginning at 5:00 AM CDT (July 30, 2017) lasting until 10:00 AM CDT.

Systems Impacted: All systems below will be unavailable and unable to access vehicle information during the scheduled time frames below:

Sunday (07/30/2017) from 5:00 AM CDT 10:00 AM CDT:

  • webDEALER
  • eTAG

Note: A reply to all will be sent when the maintenance is complete.  Please contact the Service Desk if you experience system issues after the end of the maintenance.

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1).  The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday.  You may also send email to: ServiceDesk@TxDMV.gov

Best regards, 

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
ServiceDesk@TxDMV.gov