Initial Notification (7/19/2017 @ 2:53 PM) - RTS performance issue

 

Good afternoon,

 

An RTS performance issue has been reported today (07/19/2017).   Support staff are working to identify and resolve the issue.  An update will sent by 5:00 PM CDT (7/19/2017) or as more information becomes available.

Statewide Ticket #: 130824

 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov