Update (7/13/2017 @ 4:00 PM) - TPE Report Discrepancies

Good afternoon,

 

Support staff continue to work with Texas.gov to resolve the TPE Report discrepancy issue. A notification will be sent out when the issue is resolved. An update will be sent by 10:00 AM tomorrow (7/14/2017).

 

The statewide ticket for this issue is: 129369

 

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

  

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov