UPDATE: COGNOS reports (03/02/2017 @ 2:15 PM CDT)
Texas Department of Motor Vehicles sent this bulletin at 03/02/2017 02:25 PM CST
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Good afternoon,
Batch processing on Wednesday night (3/1/2017) encountered errors that prevented data from being available to three reports. The Week to Date report completed processing before noon today (3/2/2017) but unfortunately the other two are not complete at this time. The County Road and Bridge Fund (CRBF) and Inventory Transaction reports will not be available until later this evening. The Department of Motor Vehicles recognizes the inconvenience to your organization and our mutual customers, and sincerely apologizes for the delay. A notification will be sent once the CRBF and Inventory Transaction reports are available.
The statewide ticket for this issue is: 109286
If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
Best regards,
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
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