Unplanned system maintenance: webDEALER unavailable (2/28/2017 9:05 AM CDT)
Texas Department of Motor Vehicles sent this bulletin at 02/28/2017 08:50 AM CST
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Good morning,
An issue has been identified with the webDEALER system that prevents a limited number of users from logging in. The resolution requires unplanned maintenance starting at 9:05 AM CDT this morning (2/28/2017). The expected duration of the outage is fifteen (15) minutes. A follow up message will be sent when the maintenance is complete.
Statewide Ticket #: 108742
If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020, option one (1). The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
We apologize for the inconvenience and any impact on you or your customers.
Best regards,
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020
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